JAMMU: A productive interaction-cum-meeting was held at the State Bank of India (SBI), Zonal Office, Jammu, in the office of the Deputy General Manager (Business & Operations) to discuss key issues related to pensioners’ welfare, banking services, and financial development in the region.
The meeting was graced by the presence of several eminent personalities, including:
- B. R. Sharma, Retd. Chief Secretary
- Kuldeep Khoda, IPS (Retd.), Former DGP and President, CGPWA
- K. B. Jandial, IAS (Retd.), Former Member, J&K Public Service Commission
- Ashok Bhan, IPS (Retd.), Former DGP
Also present at the meeting was Ajay Singh Kamdi, Regional Manager, RBO–2, Jammu.
The discussions revolved around key themes such as:
- Enhancing pensioners’ welfare mechanisms
- Improving accessibility and responsiveness of banking services
- Strengthening financial inclusion and development initiatives
The participants shared constructive suggestions to further improve the customer experience, especially for senior citizens and pensioners.
Among the key takeaways from the meeting were:
- Strengthening coordination between SBI and senior citizen associations
- Ensuring timely redressal of pension-related grievances
- Focusing on efficient, transparent, and customer-centric service delivery
Jayant Mani, Deputy General Manager (B&O), Jammu, appreciated the valuable inputs shared by the dignitaries and reaffirmed SBI’s commitment to providing seamless, responsive, and inclusive banking services to all customers.
