Air India sets up assistance centres for families of passengers on Flight AI171

Jun 13, 2025

NEW DELHI: Air India has set up Friends & Relatives Assistance Centres at Ahmedabad, Mumbai, Delhi, and Gatwick airports to provide support and care for the needs of the families and loved ones of passengers on flight AI171.

A total of 241 people onboard the Boeing 787-8, Air India flight 171, including 12 crew members, have died in the deadly Ahmedabad plane crash, Air India confirmed post-midnight on Friday.

In a post on X on Friday, Air India informed that these centres facilitate the travel of family members to Ahmedabad and offer necessary assistance during this time. Furthermore, Air India has set up a dedicated passenger hotline number:

For calls within India: 1800 5691 444

For calls outside India: +91 8062779200

Regular updates will be shared on Air India's X handle and the official site as further information becomes available.

Additionally, Air India requests that media personnel avoid calling the dedicated passenger hotline number.