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J&K Grievance system integrated with Central Grievance Portal: Dr Jitendra Singh

NEW DELHI: Union Minister Dr Jitendra Singh, who is also In-Charge Public Grievances, disclosed here today that the Jammu & Kashmir grievance system has been integrated with the Central Grievance Portal, thus making it the first Union Territory of India to have its district level grievance offices integrated with Central Government Portal of CPGRAMS (Centralised Public Grievance Redress and Monitoring System).

In a significant effort to strengthen the governance mechanisms in Jammu & Kashmir, the Department of Administrative Reforms and Public Grievances (DARPG) in the Union Ministry of Personnel collaborated with the Union Territory Government of J&K to extend and establish Grievance Portal for online grievance redressal. Following a series of discussions over three months, the Jammu & Kashmir- Integrated Grievance Redress and Monitoring System (JK-IGRAMS) has been integrated with the offices of District level in Union Territory of Jammu & Kashmir and also with the Central Portal.

Dr Jitendra Singh informed that the Department of Public Grievances in Government of India had collaborated with the Union Territory government of Jammu & Kashmir to implement the pilot phase in the districts and integrate them with the Central Government Portal of CPGRAMS.

Describing it as a successful story of the first-ever experiment to integrate District Portal with State and thereof with the National Portal, Dr Jitendra Singh hoped that this mechanism will also be emulated with other States and Union Territories of India.

Meanwhile, Manipur Minister for Forest and Environment, Awangbow Newmai called on Dr Jitendra Singh today and discussed the centrally funded projects in the State. He thanked the DoNER Minister for giving special emphasis for the upliftment of Tamenglong District by according the newly initiated special scheme of "Hill Area Development Project".

Awangbow Newmai also put across proposals for some new road projects including the Silchar Airport to Kamelong via Harinagar. The DoNER Minister said, there have been some financial constraints due to COVID pandemic but said that his Ministry would try to be as supportive as possible.

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PTI